Preset paper aims to recognize the most important factors in creating a smart city in the city of Ahvaz. For achieving this, all criteria, which play an important role in creating smart cities, were collected using different resources based on descriptive-analytical method. At the next stage, a survey of a number of 40 urban planning experts was accomplished in Ahvaz city, which is the case study of the research, to rank smart city criteria and sub-criteria in terms of importance using Fuzzy TOPSIS technique. The results showed that among six criteria, “smart government” with the score of 4 percent was ranked as the most important criterion and “smart environment” with the score of around 1.5 percent was recognized as the least important criterion in the regard of creating a smart city. Moreover, of the sub-criteria, “Stable economy and ability to transform”, “Social and ethnic plurality”, “Crisis management and ability to organize human resources”, “local and regional accessibility”, “Sustainable resource management”, and “Individual Safety” were recognized as the most important factors in different aspects of making the city smart.