International Journal of

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Living in satisfying urban environments is important for an individual’s well-being. In order to create such environments, planners, designers, and policy makers need to understand the structures that cause residents to feel satisfied with their environments. This paper focuses on the perceived quality of urban residential environments: dwellings and neighborhoods. First, literature review was conducted to extract a list of relevant attributes of environmental quality (EQ), which in turn became the theoretical basis for the rest of this work. Next, the general research methodology, the multi-attribute evaluation of perceived quality of urban residential environments, was presented. Hierarchical multiple regression was used for data analysis. Using written questionnaire, residents in two neighborhoods of Tehran, Zafaranieh and Khaniabad were asked to evaluate their present residential situation on the various residential attributes. Due to the presence of north-south dichotomy in Tehran, researcher tried to compare perceptions of the residents of these two neighborhoods. Regressing the general satisfaction evaluations on the specific evaluations revealed a model fit which appeared to be relatively high (49%). It was concluded that next to physical attributes, psycho-social attributes and attributes of built environments are relevant attributes, and EQ may best be seen as a hierarchical multi-attribute concept. Subjective evaluations varied across two neighborhoods and results showed that older people were somewhat more satisfied with their residential environments than younger people.

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The Holy Shrine of Imam RezaAS is one of the most important places in Iran in terms of religious and public beliefs. Huge volumes of pilgrims travel to the mentioned place, so the appropriated environmental and furniture design to increase the visitors' satisfaction is inevitable. In this regards, the main objective of this study is to identify an appropriated design for public water taps through the assessment of affecting factors in terms of the pilgrims’ satisfaction. Methods: In this survey, 400 volunteer pilgrims participated in our 5-scale Likert questionnaire. The gathered data were analysed by SPSSWin21 and Spearman test.Results: This study shows that there is a significant association between user satisfaction and public water taps' function (p = 0.00), however the participants were more satisfied with the technical aspects than the aesthetic ones. The users were not satisfied with the placing of water taps, pressure of water’s valve and local illumination in night time.Conclusion: This study confirms the importance of design considerations, construction and materials, location of public water fountains in the assessed courtyard of the Holy Shrine of Imam RezaAS to satisfy the pilgrims. Considering with Islamic architectural elements, appropriated form and style, color and material, perfect harmony affect on users. The modification of water fountain place in terms of dimension and local illumination are also important.

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Trust, along with transparency, is an important indicator of a satisfactory relationship between a government and the public. Considering transparency as the key to trust in government, the purpose of this paper is to postulate a link between transparency and trust taking into account satisfaction as a psychological factor. This paper tries to find the answer of these questions: “Is there any significant relationship between institutional transparency and citizen trust? And what is the role of citizen satisfaction in this context?” In order to investigate these questions, through survey method of research, this paper presents the results of an experiment (N=384) testing three hypotheses by statistical analysis which involve the relationship between institutional transparency, citizen trust and satisfaction. Tehran municipality is elected as a specific institution. This study found that transparency will significantly increase citizen trust, and satisfaction will play a significant role in the relationship between transparency and citizen trust. As well, trust will increase satisfaction. This study found that transparency and satisfaction play a substantial role in enhancing citizen trust. Furthermore, transparency and citizen trust play a significant role in enhancing citizen satisfaction. The results show that among background variables (gender, age, education, income and history of residence) the two variables, education and income have a week significant relationship with trust.

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Due to the superiority of functional requirements of equipment and systems over human requirements in the field of architectural and environmental design of industrial buildings, users have to adapt themselves to the conditions which might be followed by imposed biological and psychological pressures. The present study examines the components and environmental parameters influenced by building features (thermal comfort, lighting quality, office layout, interior decoration, acoustic quality, air quality, cleanliness and maintenance) in typical control building of combined cycle power plants. Using a questionnaire based on Vischer’s model of environmental comfort regarding people’s environmental perception, the level of users’ satisfaction with the environmental factors and their self-estimated performance in relation to these factors at the two levels of physical and functional comforts has been determined. The statistical analysis of the results shows that the lack of consideration of the environmental comfort parameters of workspace in the process of architectural design of industrial buildings influences users’ satisfaction with these factors which is directly related to their self-estimated performance in workplace and consequently their job satisfaction by decreasing them. Taking into account the fact that the amount of impact of various environmental factors on the individuals’ function was evaluated differently, prioritizing the physical factors in the work place for corrective purposes was finally done using affectability of performance in the degree of satisfaction with any factor.