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Unique Components of Malaysia Counsellor Performance Indicator (M-CPI): A Tool to Measure the Performance of Counsellors in Malaysia
Nor Mazlina Ghazali, Aqilah Yusoff, Wan Marzuki Wan Jaafar, Salleh Amat, Edris Aden, Azzahrah Anuar,
Volume 34, Issue 2 (IJIEPR 2023)
Abstract
The research aimed to determine the best components of Malaysia-Counsellor Performance Indicator in measuring the counsellor’s performance in Malaysia. This is the first development phase of the M-CPI. This study involved two type of research designs; quantitative and qualitative approach (Mixed Method). The quantitative data has been obtained from 102 respondents and interview with eight (8) counsellors from different settings. Stratified random sampling technique was utilized to select the respondent and proportional stratification was used to determine the sample size of each stratum. A Need Assessment questionnaire has been developed by the researchers as well as the protocol interview. These two instruments were developed based on the literature reviews of previous instruments that have been invented from the western perspective to measure the performance and competency of counsellors. The results of the study were analysed using the descriptive analysis and thematic analysis. Findings have shown that majority counsellors possessed knowledge and skills in conducting counselling session. Most counsellors in the study demonstrated good interpersonal relationship, interaction, multicultural and religiosity and ethics and professionalism. Through this study, to measure the performance of counsellors, the researchers have found that they must equip themselves with knowledge, skill, interpersonal relationship, interaction, multicultural and religiosity and ethics and professionalism aspects. Based on the interview data, there were new  components that have been identified to be added in the Malaysia Counsellor Performance Indicator (M-CPI) which include knowledge (theoretical and knowledge transfer), skills (case management, practical skills and academic/professional writing), interpersonal relationship and interaction, cultural and religiosity, professional roles and expertise, ethics and legality, attitudes and personality, referral and articulate philosophy of profession. In future, research should also focus on the validity and reliability of the components listed in the M-CPI.
 
The nexus between non-oil firms and profitability: A Systematic literature review from the last two decades
Emad Bashehab, Dr. Nur Azam Bin Anuarul Perai,
Volume 34, Issue 3 (IJIEPR 2023)
Abstract
Not much attention is given to the financial performance of non-oil firms in oil producing economies as the focus would be on firms operating in the country’s major industry. However, fluctuating oil prices have made their importance to the economy more evident as oil producers start to diversify and move away from reliance on oil as a major source of revenue. Fluctuating oil prices cause enormous pressure on oil corporations’ bottom line, the expansion of non-oil enterprises has. The non-oil sector's profitability strategy is a major challenge for non-oil enterprises looking to contribute to the economy. The study's objective in the context of non-oil firm profitability is to analyse research conducted over the previous two decades to understand the future orientation of non-oil firms in oil-producing nations. We utilised the PRISMA statement 2020 and gathered records from Web of Science and Scopus. The final 46 articles were included for the review, and VOS viewer software was used to categorise the results. This is a comprehensive review exploring profitability of non-oil firms from the contexts of firm size, market share, governance structure and capital management. The paper concludes with suggestions for further research on firm profitability in relation to the economy in which it operates.   The study identified three significant streams: firm size, capital management and profitability. However, results indicate that there would be a positive link between business size and profitability. In addition, capital management is a critical component in maximising firm profitability, and the board of directors is a crucial determinant identified in the research.  Finally, results show that the elements determining profitability remain a significant issue for academics.
Not much attention is given to the financial performance of non-oil firms in oil producing economies as the focus would be on firms operating in the country’s major industry. However, fluctuating oil prices have made their importance to the economy more evident as oil producers start to diversify and move away from reliance on oil as a major source of revenue. Fluctuating oil prices cause enormous pressure on oil corporations’ bottom line, the expansion of non-oil enterprises has. The non-oil sector's profitability strategy is a major challenge for non-oil enterprises looking to contribute to the economy. The study's objective in the context of non-oil firm profitability is to analyse research conducted over the previous two decades to understand the future orientation of non-oil firms in oil-producing nations. We utilised the PRISMA statement 2020 and gathered records from Web of Science and Scopus. The final 46 articles were included for the review, and VOS viewer software was used to categorise the results. This is a comprehensive review exploring profitability of non-oil firms from the contexts of firm size, market share, governance structure and capital management. The paper concludes with suggestions for further research on firm profitability in relation to the economy in which it operates.   The study identified three significant streams: firm size, capital management and profitability. However, results indicate that there would be a positive link between business size and profitability. In addition, capital management is a critical component in maximising firm profitability, and the board of directors is a crucial determinant identified in the research.  Finally, results show that the elements determining profitability remain a significant issue for academics.
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