, , , ,
Volume 23, Issue 2 (IJIEPR 2012)
Abstract
The science parks have important role in development of technology and are able to make economic growth of the countries. The purpose of this paper is the presentation of a Fuzzy Expert System (FIS) as Intelligent Systems to evaluate the science and technology parks. One of the problems for evaluating Science and Technology parks is to have the high number of criteria and science parks which AHP method and some other MCDM methods that with them have evaluated parks are not suitable practically. Therefore presenting a system which is able to compare this high number of science parks with many criteria is one of the findings of this paper. At the end, we have described a numerical example. This paper is a useful information resource for managers of Science and Technology parks and interested parties to invest and to recognize the science parks better.
Shima Khalilinezhad, Hamed Fazlollahtabar, Behrouz Minaei-Bidgoli, Hamid Eslami Nosratabadi,
Volume 32, Issue 3 (IJIEPR 2021)
Abstract
One of the challenges that banks are faced with is recognition and differentiation of customers and providing customized services to them. Recognizing valuable customers based on their field of business is one of the key objectives and competitive advantages of banks. To determine guild patterns of the valuable customers based on their transactions and value of each guild for the bank, the banking tools on which the customer’s transactions take place need to be surveyed. Using deeper insights into the value of each guild, banks can provide customized services to ensure satisfaction and loyalty of their customers. Study population was comprised of the holders of point of sale (POS) devices in different guilds and the transactions done through the devices in an 18-months period. Datamining methods were employed on the set of data and the results were analyzed. Data preparation and analysis were done though online analytical processing (OLAP) method and to find guild patterns of the bank customers, value of each customer was determined using recency, frequency, monetary (RFM) method and clustered based on K-means algorithm. Finally, specifications of customers in the most valuable cluster were analyzed based on their guilds and the rules were extracted from the model developed using C5 decision tree algorithm.