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Fakhri Ikhwanul Alifin, Bermawi Priyatna Iskandar, Nadia Fasa, Fransisca Debora,
Volume 35, Issue 2 (6-2024)
Abstract

This study develops warranty cost models for repairable products subject to Lemon Laws, encompassing Critical and Non-Critical components forming a multi-component system. Failures can arise naturally or be induced by other components (i.e., failure interaction), defining a lemon if recurrent failures reach a threshold (k) during the warranty period. A lemon declaration triggers a refund or replacement by the manufacturer. Four warranty cost models are proposed from the manufacturer's standpoint, considering failure mechanisms. Increasing failure thresholds in the warranty scheme substantially decreases warranty cost rates. For instance, a threshold (k) of 5 in refund and replacement schemes yields the lowest cost rates of 33.7159 and 25.8249, respectively. Failure interactions escalate total warranty costs; for instance, in a refund scheme (k = 5), costs with failure interaction reach 31.0169 compared to 28.7603 without. Similar trends apply to replacement schemes. Moreover, a lower warranty cost rate will extend the period, indicating regulation fulfillment due to a closer warranty period to the Lemon period. Sensitivity analysis also underscores the role of higher reliability in reducing warranty costs and complying with Lemon Laws. Finally, maintenance strategies and product reliability are emphasized to fulfill Lemon Laws with minimal costs, i.e., fewer warranty claims.

Khamiss Cheikh, El Mostapha Boudi, Hamza Mokhliss, Rabi Rabi,
Volume 35, Issue 3 (9-2024)
Abstract

Maintenance plan efficacy traditionally prioritizes long-term predicted maintenance cost rates, emphasizing performance-centric approaches. However, such criteria often neglect the fluctuation in maintenance costs over renewal cycles, posing challenges from a risk management perspective. This study challenges conventional solutions by integrating both performance and robustness considerations to offer more suitable maintenance options.
The study evaluates two representative maintenance approaches: a block replacement strategy and a periodic inspection and replacement strategy. It introduces novel metrics to assess these approaches, including long-term expected maintenance cost rate as a performance metric and variance of maintenance cost per renewal cycle as a robustness metric.
Mathematical models based on the homogeneous Gamma degradation process and probability theory are employed to quantify these strategies. Comparative analysis reveals that while higher-performing strategies may demonstrate cost efficiency over the long term, they also entail greater risk due to potential cost variability across renewal cycles.
The study underscores the necessity for a comprehensive evaluation that balances performance and resilience in maintenance decision-making. By leveraging the Monte Carlo Method, this research offers a critical appraisal of maintenance strategies, aiming to enhance decision-making frameworks with insights that integrate performance and robustness considerations.


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